Terms & Conditions

Acceptance of These Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("you", "your", or "customer") and Colink LLC ("Colink", "we", "us", or "our").

By accessing or using the Colink LLC website, browsing our products, submitting an order, requesting custom printing services, or otherwise interacting with our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, please do not use the website or place an order with us.

Our Products & Services

Colink LLC provides custom printing and related products for individuals, businesses, organizations, events, brands, and other customers.

Depending on availability, our products and services may include, without limitation:

• Custom printed T-shirts and apparel.
• Custom mugs and drinkware.
• Business cards and stationery.
• Flyers, brochures, promotional materials, and marketing print products.
• Catalogues and other printed publications.
• Custom artwork preparation and print-ready production services.
• Other custom printed products offered through our website or by direct quotation.

Product availability, specifications, materials, colors, sizes, printing methods, production times, and pricing may change without prior notice.

Orders & Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products under these Terms. An order is not considered finally accepted until Colink LLC has received the required payment and, where applicable, approved the submitted artwork.

We reserve the right to refuse, cancel, or limit any order for legitimate business reasons, including product availability, pricing errors, suspected fraudulent activity, artwork issues, payment problems, or inability to fulfill the requested specifications.

If we cancel an order after payment has been received, we will generally refund the amount actually paid for the cancelled portion of the order, subject to any applicable payment-provider limitations.

Customer-Supplied Artwork

Customers may provide artwork, logos, photographs, text, graphics, designs, or other materials for printing.

You are responsible for ensuring that you have the necessary rights, permissions, licenses, and authorizations to use and reproduce any material submitted to Colink LLC.

We may refuse to print content that we reasonably believe violates applicable law, infringes third-party rights, contains fraudulent material, or is otherwise inappropriate for production.

Artwork Proofs & Customer Approval

Where a proof is provided, customers are responsible for carefully reviewing the proof before approving production.

Customers should verify all spelling, wording, quantities, dimensions, colors, placement, images, logos, contact information, and other relevant details before approval.

Errors that were visible in an approved proof and were not corrected before production may not qualify for a refund, replacement, or reprint.

Pricing, Taxes & Payment

Prices displayed on our website are subject to change without notice. We reserve the right to correct pricing, product, typographical, or calculation errors.

Unless otherwise stated, payment must be completed before an order enters production.

You agree to provide accurate and complete billing and payment information and authorize us or our payment processor to charge the applicable amount associated with your order.

Applicable taxes, shipping charges, handling fees, or other charges may be added to your order where required or applicable.

Production & Custom Manufacturing

Custom printed products are produced according to the specifications submitted or approved by the customer.

Because printing involves physical materials and production processes, minor variations in color, placement, texture, dimensions, finish, or appearance may occur between a digital representation and the final physical product.

Screen displays, monitor settings, device calibration, paper or fabric characteristics, ink behavior, and printing processes can affect the appearance of colors.

Such reasonable production variations do not necessarily constitute a defect.

Shipping & Delivery

Shipping times may vary depending on the product, quantity, production requirements, shipping method, destination, carrier, and other circumstances.

Any estimated delivery date or production period provided by Colink LLC is an estimate unless we expressly state otherwise in writing.

Colink LLC is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, government actions, transportation disruptions, incorrect customer addresses, or other events beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address and contact information.

Additional shipping charges may apply if an order must be reshipped because incorrect or incomplete information was provided by the customer.

Returns & Exchanges

Because many Colink LLC products are custom-made, personalized, or produced according to customer- supplied specifications, returns may be limited or unavailable for customized products.

Standard, non-custom products may be eligible for return or exchange where permitted by our applicable return policy and subject to the conditions stated at the time of purchase.

Customers should review our Refund & Return Policy before purchasing.

Non-Returnable Custom Products

Unless required by applicable law, custom products that have been correctly produced according to the customer's approved specifications generally cannot be returned simply because the customer changes their mind, no longer wants the product, or ordered an incorrect size, color, quantity, or design.

Refunds, Defects & Reprints

If an order arrives damaged, materially defective, incorrectly produced, or materially different from the approved specifications, customers should contact us as soon as reasonably possible.

We may request photographs, order information, packaging details, or other evidence to evaluate the issue.

Where we determine that a qualifying production error or defect occurred, our remedy may include, at our discretion and subject to applicable law:

• A replacement or reprint.
• A partial refund.
• A full refund for the affected portion.
• Another reasonable resolution appropriate to the circumstances.

Refunds may be returned using the original payment method where reasonably possible.

Intellectual Property Rights

The Colink LLC website, including its branding, logos, graphics, text, photographs, layout, product descriptions, design elements, and other original content, may be protected by copyright, trademark, and other intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit Colink LLC content without appropriate written permission.

Customer-Owned Materials

You retain ownership of artwork and other materials that you lawfully own and provide to us.

By submitting artwork to Colink LLC for the purpose of fulfilling an order, you grant us the limited permission necessary to reproduce, modify as reasonably necessary for production, process, and deliver that material for the purpose of providing the requested service.

Customer Content & Representations

You represent and warrant that any content you submit to Colink LLC:

• Is lawful and does not violate applicable law.
• Does not knowingly infringe another party's intellectual-property rights.
• Does not unlawfully disclose private or confidential information belonging to another person.
• You have the necessary rights and permissions to have the content reproduced.
• Is not submitted for an unlawful, fraudulent, deceptive, or abusive purpose.

You are responsible for the content you submit and for any consequences arising from the use or reproduction of that content.

Acceptable Use of the Website

You agree to use the Colink LLC website only for lawful purposes and in accordance with these Terms.

You may not:

• Attempt to gain unauthorized access to the website, accounts, servers, or systems.
• Interfere with the security, availability, or functionality of the website.
• Use automated systems to abuse, overload, or disrupt the website.
• Submit fraudulent orders or payment information.
• Use the website to violate applicable laws or regulations.
• Impersonate another individual or organization.
• Attempt to introduce malicious code, malware, viruses, or harmful software.

Limitation of Liability

To the maximum extent permitted by applicable law, Colink LLC and its owners, employees, contractors, service providers, and affiliates will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or purchase of products.

This may include, to the extent permitted by law, loss of profits, loss of business opportunities, loss of data, business interruption, or other indirect losses.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

Customer Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Colink LLC and its owners, employees, contractors, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your breach of these Terms.
• Your misuse of the website.
• Your violation of applicable law.
• Claims that customer-supplied artwork or content infringes a third party's rights.
• Fraudulent or unauthorized activity associated with your account or order.

Suspension & Termination

Colink LLC may suspend or terminate access to the website or refuse service where reasonably necessary, including where a customer violates these Terms, engages in fraudulent activity, abuses our services, or presents a security or legal risk.

Termination or suspension does not affect rights or obligations that arose before the effective date of termination.

Governing Law & Disputes

These Terms shall be interpreted and applied in accordance with the laws applicable to Colink LLC and its operations, without regard to conflict- of-law principles to the extent permitted by law.

Any dispute arising from these Terms, your use of the website, or an order placed with Colink LLC should first be addressed by contacting us directly so that the parties have an opportunity to resolve the matter informally.

Nothing in this section prevents a consumer from exercising any mandatory rights or remedies provided by applicable law.

Changes to These Terms

Colink LLC may update or modify these Terms from time to time to reflect changes to our services, products, business practices, legal requirements, or website functionality.

The updated version will be posted on this website with a revised "Last Updated" date where appropriate.

Your continued use of the website or placement of an order after updated Terms are posted may constitute acceptance of the updated Terms to the extent permitted by applicable law.

Questions About These Terms?

If you have questions about these Terms & Conditions, an order, custom printing services, returns, or another matter related to Colink LLC, please contact us using the information below.