Privacy Policy

Your privacy matters.

Colink LLC ("Colink," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, requesting custom printing services, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

Information we collect.

Depending on how you interact with Colink LLC, we may collect different types of information.

Information you provide directly may include:

• Name and contact information.
• Email address and telephone number.
• Billing and shipping information.
• Account information if you create an account.
• Artwork, logos, photographs, designs, and other files submitted for custom printing.
• Information included in messages, inquiries, quotations, or customer-service requests.

Information collected automatically may include your IP address, browser type, device information, operating system, referring pages, pages visited, approximate usage information, and other technical information generated when you use our website.

How we use your information.

We may use information collected through our website and services for purposes including:

• Processing and fulfilling product orders.
• Preparing and producing custom printing orders.
• Communicating about orders, proofs, deliveries, quotations, and customer-service requests.
• Providing and improving our website, products, and services.
• Maintaining website functionality and security.
• Detecting, preventing, and addressing fraud, abuse, or unauthorized activity.
• Responding to questions and support requests.
• Sending marketing communications where permitted and where appropriate consent or another lawful basis exists.
• Complying with applicable legal obligations.

When information may be shared.

Colink LLC does not sell your personal information simply because you use our website or purchase our products.

We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you.

• Payment processors and financial service providers.
• Website hosting and technology providers.
• Shipping and delivery providers.
• Printing, production, or fulfillment partners where necessary to complete an order.
• Analytics, communications, or customer-support providers.
• Professional advisers or authorities when required by applicable law.

Service providers are expected to handle information only as necessary for the services they provide and subject to applicable contractual or legal requirements.

Cookies and similar technologies.

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, improve performance, and support relevant functionality.

Third-party services integrated with our website may also use cookies or similar technologies according to their own privacy policies.

Depending on your browser and location, you may be able to control or restrict cookies through your browser settings or available privacy controls.

Orders, payments & custom artwork.

When you place an order, we collect information necessary to process and fulfill that order.

Payment information may be processed directly by third-party payment providers. We may receive transaction-related information from those providers, but payment card details may be handled directly by the applicable payment processor rather than stored by Colink LLC.

If you submit artwork, logos, photographs, or other files for printing, we may use those files solely as necessary to review, prepare, produce, fulfill, and support your order, subject to applicable legal and contractual requirements.

Communications with you.

We may contact you by email, telephone, or other communication methods you provide to us regarding orders, quotes, proofs, shipping, customer support, account activity, or other service-related matters.

Where permitted by applicable law, we may also send information about products, services, promotions, or other business updates.

You may opt out of certain promotional communications by following the unsubscribe instructions included in those communications or by contacting us directly.

How we protect information.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

How long we keep information.

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

Your privacy rights.

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include rights to request access to, correction of, deletion of, or information about the processing of your personal information.

You may also have rights concerning marketing communications and certain uses of your information.

Requests may be subject to verification and applicable legal limitations. To make a privacy-related request, contact us using the information provided below.

Third-party websites & services.

Our website may contain links to websites, platforms, payment providers, social-media services, or other third-party services.

These third parties operate independently and may have their own privacy policies and terms. Colink LLC is not responsible for the privacy practices or content of third-party websites and services.

Children's privacy.

Our website and services are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in a manner that raises a privacy concern, please contact us so that we can review the matter and take appropriate action.

Changes to this policy.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

Questions about your privacy?

If you have questions about this Privacy Policy, would like to make a privacy-related request, or need additional information about how Colink LLC handles personal information, you can contact us directly.